What is Hosted PBX?

Hosted PBX VoIP is a scalable, fully managed off-site phone system that converges your voice communication system with your high-speed data line. With DMS Telcom’s Hosted PBX, all of your telecommunications needs are handled by DMS Telcom’s digital systems that are housed and managed within secure DMS Telcom data centers.

DMS Telcom hosted turnkey system offers all the familiar functionality found in traditional small business key systems while your business benefits from minimal start-up costs, reduced Total Cost of Ownership, flexible service plans and complete scalability, without the expense of purchasing and maintaining on premise equipment.

Advantages of PBX

  • It is scalable so your business can expand or contract at any time.
  • Remote offices can be linked so that all offices are treated as one.
  • All setup and configuration is done via user-friendly web pages.
  • Dozens of productivity enhancing features.
  • Minimal setup cost.
  • Free ongoing upgrades.

Customized Solutions

DMS Telcom is more than just a provider of a dial tone; we are a vital partner in operating your business. We offer a variety of solutions that are customized to your company’s requirements affording your company all the benefits of a large and expensive PBX system at a fraction of the cost.
Lower Monthly Costs

DMS Telcom customers save as much as 50% over analog service. Saving money without sacrificing features.

Simple To Use

DMS Telcom’s digital Hosted PBX is extremely easy to use and manage through our intuitive web interface.

Full Service Integration

Integrate with your existing PBX infrastructure, the switch to digital can be virtually transparent to employees.

Hosted PBX Business Phone Systems

DMS Telcom delivers cost-effective, feature-rich solutions for small and medium-sized businesses.

Easily Scalable

With DMS Telcom Systems, your phone management can be centrally managed, increasing the number of lines as your business grows.

Frequent Upgrades and Maintenance Free

DMS Telcom maintains your business phone system, which is upgraded constantly to deliver the most value.

FEATURES

DMS delivers an unparalleled set of productivity-enhancing features including:
Remote Office

Your office is now wherever you are, wherever you go.

Simultaneous Ring

Ring your mobile/home phone when someone calls your office.

Push To Talk

Immediate inter office communication, including remote.

Holiday Message

Automatically play "after business hours" or holiday message.

Call Queue

Callers hear music on hold until a someone is free to take their call.

On Hold Music/Audio

Customers listen to company message or audio while on hold.

Advanced Voicemail-Email Integration

Voicemail can be delivered to your email.

Extension Panel

Full extension settings editing capabilities via user-friendly.

Call Forwarding

Easily forward incoming calls to any phone number you choose.

Auto-Extension Listings

Ring an extension to ring multiple extensions or outside telephone numbers – anywhere in the world.

Call Screen

Callers identify themselves so you can discreetly accept/reject call.

Interoffice Paging

Quick & convenient extension based interoffice paging.

Call Recordings

Calls can be recorded in real time and listened to on your PC.

Conferencing

Allows 2 or more people to call into the system and talk.

Interactive Q&A

System asks questions and emails user’s response to you.

Reporting

Reports include Active calls, invoices, rate plans and call history.

Find Me / Follow Me

Ring an extension to ring multiple extensions or outside telephone numbers – anywhere in the world.

Call Spying

Listen in on employees call or even coach a salesperson through a call where only they can hear you. The caller will never hear a thing.